Resume
Network Infrastructure Product Owner
Agile/Scrum Delivery | ADO Governance | Automation | Network Infrastructure.
Ephrem Kuture
Network Infrastructure Product Owner · Agile/Scrum Delivery · ADO Governance · Automation
Professional Summary
Network Infrastructure Product Owner with 5+ years of experience supporting enterprise technology and network infrastructure delivery within large-scale environments, including the World Bank Group. Skilled at translating business, technical, facilities, vendor, and operational needs into structured epics, features, user stories, acceptance criteria, PI objectives, sprint priorities, dashboards, and delivery plans. Experienced in Agile/SAFe delivery, Azure DevOps governance, backlog management, stakeholder coordination, infrastructure readiness, automation, reporting, and Scrum Master responsibilities. Strong builder mindset with hands-on experience using Power Automate, AI Builder, Power Apps, Power BI, Excel/VBA, SharePoint, and ADO analytics to improve delivery visibility, workflow efficiency, and operational execution.
Core Competencies
Network Infrastructure Product OwnershipBacklog Ownership & PrioritizationEpics, Features, User Stories & Acceptance CriteriaAzure DevOps GovernanceAgile / SAFe DeliveryPI Planning & Sprint PlanningScrum Master ResponsibilitiesInfrastructure TPMStakeholder & Vendor CoordinationConstruction Document ReviewNetwork Infrastructure ReadinessDAS / 5G Upgrade CoordinationRFID Deployment CoordinationTCP Deployment CoordinationNetwork Communications Room BuildRenovation Network DeliveryLink Maintenance AutomationPower Automate / AI BuilderPower Apps Inventory SystemsDashboards & ReportingPower BI / Tableau / Excel Analytics
Professional Experience
Network Infrastructure Product Owner
World Bank Group — Washington, DC
- Own and structure network infrastructure backlog items by translating business, technical, facilities, vendor, and operational requirements into epics, features, user stories, technical tasks, acceptance criteria, PI objectives, and measurable deliverables.
- Lead Agile/SAFe delivery support across sprint planning, backlog refinement, PI Planning, sprint reviews, retrospectives, delivery tracking, and cross-team coordination.
- Develop and maintain Azure DevOps governance practices, including work item structure, naming consistency, tagging, area paths, backlog hierarchy, delivery dashboards, and reporting views.
- Coordinate enterprise network infrastructure workstreams including T-Mobile 5G DAS upgrade, RFID deployment, TCP deployment, Network Communications Room build, renovation network delivery, IoT environmental sensor deployment, and network device decommissioning.
- Review construction documents from a network infrastructure perspective 5 to 10 times per month, identifying cabling requirements, low-voltage coordination needs, device impacts, AP/data outlet requirements, and delivery risks.
- Build dashboards and reporting views using Azure DevOps analytics, Power BI, Tableau, Excel, and other tools to monitor delivery progress, backlog health, risks, blockers, and workflow efficiency.
- Design automation and workflow improvement solutions using Power Automate, AI Builder, Power Apps, SharePoint, Excel/VBA, and Microsoft 365 tools to reduce manual work and improve operational visibility.
- Coordinate with network engineers, facilities, cybersecurity, vendors, operations, support teams, project managers, and leadership to clarify scope, manage dependencies, remove blockers, and support delivery execution.
Extended Term Temporary / Network Infrastructure Project Coordinator
World Bank Group — Washington, DC
- Supported planning and coordination of enterprise infrastructure initiatives including Wi-Fi modernization, telecom integration, network provisioning, and device readiness across multiple campus buildings.
- Coordinated with engineering, security, facilities, operations, and vendor teams to support infrastructure readiness for network modernization and deployment activities.
- Developed reporting mechanisms, dashboards, trackers, diagrams, and documentation to monitor project progress, risks, dependencies, and delivery milestones.
- Supported readiness assessments including rack planning, network provisioning coordination, cabling verification, infrastructure review, and implementation support.
- Created infrastructure diagrams, process documentation, and deployment workflows using Visio, Excel, Microsoft Office, and collaboration tools to support implementation and operational continuity.
IT Project Manager
Digital Strategies — Addis Ababa, Ethiopia
- Led delivery of 20+ software and infrastructure initiatives from requirements gathering through implementation.
- Facilitated stakeholder discussions to translate business needs into structured requirements, delivery plans, documentation, and workflow diagrams.
- Supported Agile-style project execution including backlog refinement, sprint planning, progress tracking, stakeholder updates, and implementation coordination.
- Developed documentation, process materials, workflow diagrams, and governance support artifacts to improve operational consistency and audit readiness.
Featured Projects
- T-Mobile 5G / DAS Enterprise Upgrade Delivery
- Enterprise RFID Deployment
- TCP Time Clock Rollout
- Network Communications Room (NCR) Build
- IoT Environmental Sensors Deployment
- Campus Renovation Infrastructure Delivery
- Construction Document Review Program (5–10 sets / month)
- Azure DevOps Governance Program
- AI Maintenance Link Notification System
- Infrastructure Asset Tracker (Power Apps)
Tools & Technologies
Azure DevOpsPower BITableauMicrosoft ProjectSmartsheetJiraConfluenceServiceNowPower AutomateAI BuilderPower AppsSharePointExcel AdvancedExcel VBAMicrosoft VisioMicrosoft Office 365Microsoft TeamsWebexZoomSlackOneDrive
Certifications
Completed
Professional Scrum Master I (PSM I)
Professional Scrum Product Owner I (PSPO I)
SAFe Product Owner / Product Manager (SAFe POPM)
Lean Six Sigma White Belt
Ongoing & Future Learning Path
Project Management Professional (PMP)
SAFe Scrum Master (SSM)
SAFe Agilist (SA)
ITIL Foundation
Cisco Certified Network Associate (CCNA)
Cisco Certified Network Professional (CCNP)
Cisco Certified Internetwork Expert (CCIE)
Cloud Fundamentals
Advanced Networking & Infrastructure Certifications
Education
Master of Science in Information Technology (MSIT)
University of the People
Computer Engineering
University of Debre Tabor